CareVision’s Knowledge Base
CareVision provides a Knowledge Base where you can find articles, step-by-step guides, troubleshooting resources, and tutorial videos to help you get the most out of CareVision products.
The Knowledge Base is updated regularly, with new documentation published every Friday to reflect the latest updates and releases for your organisation.
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There are several ways to access and use the Knowledge Base:
Option 1
2. Browse and select the section you’re interested in. The Knowledge Base is organised into several sections, including getting started with product configuration, recent and upcoming releases, client management, staff management, scheduling, and relevant sections.
- Each section contains related articles.
3. To stay updated, click Follow to subscribe and receive notifications from a specific section.
4. Select the article you want to read.
- Each article features text instructions, images, videos, and supporting materials to guide you through every process and ensure you have the information you need.
6. You can download an article as a PDF, print it, or use reader view for easier reading.
1. Log in to the CareVision portal.
2. At the top of the page, you can click Knowledge Base to go directly to the Knowledge Base page.
3. Alternatively, click the bulb icon located at the lower right of the portal to access support options.
4. In the search bar, type a keyword or article title to find relevant information.
5. Alternatively, click Knowledge Base to view the main sections and browse topics by category in the pop-up window.
6. Click on a topic to read the article conveniently in the pop-up window.
7. For a larger view, click the link icon beside the article title.
The article will open in a new tab, providing a full view for easy reading.
This topic explained the different ways to access and use the CareVision Knowledge Base, including browsing sections, subscribing for updates, and utilising support features within the portal. By using the Knowledge Base, you can quickly find up-to-date articles, guides, and resources to help you resolve issues and maximise your use of CareVision products.
For more information about using the Knowledge Base, contact the CareVision Support Team.
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