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• Recent Articles

• FAQ: Validate button in Scheduling page, how does it work?

  Overview The Validate button calculates the total working hours of a Field Care Professional based on their Pay Period. This allow administrators to see how many hours a staff member has worked and will work for a certain pay period, enabling them to ...

• Service Review Warnings and How to Resolve Them

  Overview Manual approval of service bookings is done to verify the details of the booking before billing the client and paying the staff who rendered the service. However, there are instances where service bookings do not have the complete and ...

• Carevision Plus: Reallocating Bookings from Mobile App

  In moments when a staff member requires emergency leave, it becomes crucial to swiftly reallocate bookings to ensure seamless continuity of care. This process can be efficiently managed through the Carevision Plus mobile app, providing rostering ...

• STATUS_BREAKPOINT Error

  Overview We at CareVision know how valuable your time is and we don’t want you to experience STATUS BREAKPOINT web page errors which could potentially interrupt your daily work. In this short article, we are going to highlight some tips in order for ...

• Autoschedule Preferences

  This option allows administrators to use the Autoschedule button on the Scheduling page, to automatically and strictly allocate bookings that only have Preferred Staff assigned. Settings > General Config > Autoschedule Preference "Skip Skills and ...

• Popular Articles

• Generate Birthday Report for Clients and Staff

  Goal Organisations often have the need to retain and strengthen the bond with clients and staff, and this is especially true for organisations that are in care industries and deliver services directly to their clients. Sending birthday cards or ...

• LanternPay Integration

  Prerequisites Before doing the actual integration to LanternPay, we need to make sure that we have all the required credentials first. We also need to properly set up the client's records within CareVision. Here are some of those requirements: ...

• Unanswered Fields in Forms

  This toggle will allow administrators to decide what will display in Form format printouts if a client or staff did not select or answer any Form fields. Settings > General Configuration > Unanswered fields in Forms "No Answer" Display as Blank

• Autoschedule Preferences

  This option allows administrators to use the Autoschedule button on the Scheduling page, to automatically and strictly allocate bookings that only have Preferred Staff assigned. Settings > General Config > Autoschedule Preference "Skip Skills and ...

• STATUS_BREAKPOINT Error

  Overview We at CareVision know how valuable your time is and we don’t want you to experience STATUS BREAKPOINT web page errors which could potentially interrupt your daily work. In this short article, we are going to highlight some tips in order for ...