How to Change Your Username in CareVision

How to Change Your Username in CareVision

To change your username in the CareVision portal, follow these steps:

1. Log in to the CareVision portal using your username and password.

2. In the left navigation pane, click My Account.

3. Click Change Username.

4. In the New Username field, specify the new username you want to use.

5. In the Password field, enter your password.

6. Click Submit.

7. Try logging in using your new username and entering your password. Your new username should work as expected.



This guide walked you through how to change your username in the CareVision portal. To change your password, see How to Change Your Password in CareVision.

If you need further assistance, contact the CareVision Support Team.
    • Related Articles

    • How to Change Your Password in CareVision

      I. Change Your Password To keep your account secure, we recommend changing your password after your first login. Follow these steps to change your password: Log in to the CareVision portal using your username and password. In the left menu, click My ...
    • Start Your Journey with CareVision

      We are delighted to welcome your team to CareVision. We understand that starting something new can sometimes feel overwhelming, and we want you to know that we are here to support and guide you as you start your journey toward the ultimate care ...
    • How to Update NDIS Pricing in the Portal

      NDIS has released Pricing Arrangements and Price Limits document effective 24 November 2025. The rates for Art and Music Therapy will change from $193.99 to $156.16 per hour. This guide describes the steps on how you can update your rates in the ...
    • Submit a Ticket to CareVision

      CareVision aims to provide assistance so you can make the most of our platform and maintain smooth operations. We provide several ways for you to receive help quickly and easily. Submitting a ticket is one of the fastest ways to reach our support ...
    • Support at Home Q&A

      This document compiles questions submitted by participants in the Q&A box during Support at Home Training Sessions and provides corresponding answers. For each training session, click the topic to expand. Questions and answers are organised under ...

    Request an Article or Guide

    We are keen to know what you want to know more about? Let us know on chat or raise a ticket for an article or topic you would like covered in more detail. We have a team of technical writers and learning content creators keen for your suggestions.