Support At Home Transition Guide Document - Updated 2025-05-05
Support At Home - Transition Guideline
We have prepared a Transition Guide Document which will be updated from time to time throughout the coming weeks. This document includes:
- Phases of Roll Out
- Weekly Timeline to July 1 - VIP Reading for project teams
- Scope of Roll Out including:
- Service Lists, Categories, Billing Categories
- Tooling to assist you migrate your data
- Pricing considerations and functionality to help you price your services
- Updates to Funding Sources to support co contribution allocations, funding management and claiming
- Combined service bookings made up of various sub items
- Invoicing, claiming and quote calculation updates
- Issuing Statements
- Care Management pooled funding and managing case management time billing
These documents will be updated with more detail and specifics as items get closer to release. This document is your main guide for making the transition smooth.
Access the document here for live updates, it will also be published on the knowledgebase from time to time as a pdf / word attachment.
Related Articles
2025-05-05 Support At Home Transition Plans
Support At Home Transition The transition to Support at Home is nearly here, we are tracking the days and hours to launch, and its time to start moving on the plans to help your team be operational and as ready as possible. With the department still ...Support At Home - Template Config Workbook - Updated 2025-05-07
Support At Home - Template Config Workbook The Config Workbook is an Excel document we use during implementations to plan out and stage your organizations specific configurations. It is a tool that helps us plan effectively before making changes to ...Support At Home - Weekly Project Webinar Series - Updated 2025-05-10
Support At Home - Weekly Project Webinar Series Sign Up Here or contact your account lead to arrange sign up. This weekly webinar series, lasting approximately two hours, will take place from 09 May 2025 until early July. It is designed to guide ...2025-04-28 Sandbox Release Announcements
Check Out Items On Sandbox Social Groups - MPAS Updates When you go to add someone to a MPAS event and select a schedule, if that group has already published events after the join date, we have updated the display of these to only show the events ...
Request an Article or Guide
We are keen to know what you want to know more about? Let us know on chat or raise a ticket for an article or topic you would like covered in more detail. We have a team of technical writers and learning content creators keen for your suggestions.