FAQ: Update to Support at Home (SAH) Funding Templates

What is this update about?

A system migration has been completed for organisations using Support at Home (SAH) funding templates. This introduces a new fee item to support rollover funding.

Where to find the new fee item?

1. Go to the left-hand navigation menu and click Settings.

2. Select Funding Sources.

3. Open a Support at Home funding source template.

4. Scroll to Funding Fee Items and locate Support at Home – Rollover Funding.

What is the purpose of the new fee item?
It is used to capture and record rollover funding amounts for existing clients.

Which funding templates are affected?

This update applies to:

• Support At Home - HCP Transitional - Level 1 to Level 8

• Support At Home - Level 1 to Level 8

Note: Assistive Technology, Home Modifications, and Restorative Care templates are excluded.

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