Lunch & Learn FAQs

Q: What is the Lunch & Learn?

A: A 1-hour session focused on key topics, workflows, and new features in CareVision, delivered through demos and discussion.

Q: Is the Lunch and Learn free?

A: Yes, it’s completely free. Everyone is welcome to join, please feel free to invite your team members. 

Q: When are the sessions scheduled?

A: Sessions start on 29 April 2026. 

View the full schedule here:

Learning Area 1: Quoting
Date	Time	Topics
Apr 29, 2026	12:30 PM AEST	Session 1: Adding a Lead and Quoting for Support at Home (SAH) - Quote Ongoing
Apr 29, 2026	3:30 PM AEST	Session 2: SAH: Assistive Technology and Home Modifications (ATHM)
Apr 30, 2026	3:30 PM AEST	• SAH: Restorative Care Pathway - Clinical • SAH: End-of-Life
May 5, 2026	12:30 PM AEST	Session 1: SAH: Requoting
May 5, 2026	3:30 PM AEST	Session 2: SAH: Package
May 6, 2026	3:30 PM AEST	• Adding a Lead and Quoting for NDIS SIL • Adding a Lead and Quoting for NDIS STA
May 8, 2026	12:30 PM AEST	• Quoting for NDIS Direct Services • Quoting for NDIS: SIL, STA, Support Coordination, and Direct Services (Combined)
Learning Area 2: Preparing for Successful Billing and Claiming
Date	Time	Topic
June 2, 2026	12:30 PM AEST	Session 1: Using the Timesheets Report to reduce overhead, including supporting workflows
June 2, 2026	3:30 PM AEST	Session 2: Using the Care Management Dashboard, including supporting workflows
June 3, 2026	12:30 PM AEST	Session 1: Using Financial Management Dashboards, including supporting workflows
June 3, 2026	3:30 PM AEST	Session 2: The importance of Service Review
June 4, 2026	12:30 PM AEST	Session 1: Using income and cost code rules, funding configurations, and restrictions to improve billing and claiming success
June 4, 2026	3:30 PM AEST	Session 2: Managing, billing, and claiming externally delivered items, including recommended workflows
June 5, 2026	12:30 PM AEST	Session 1: CHSP claiming workflows and configuration, including Stage 3 changes
June 5, 2026	3:30 PM AEST	Session 2: HACC claiming workflows and configuration
Learning Area 3: Billing and Claiming Workflows
Date	Time	Topic
Jul 1, 2026	12:30 PM AEST	Session 1: General billing and claiming concepts
Jul 1, 2026	3:30 PM AEST	Session 2: SAH claiming and reconciliations
Jul 2, 2026	12:30 PM AEST	Session 1: SAH billing for services, co-contributions, and exception handling
Jul 2, 2026	3:30 PM AEST	Session 2: SAH statements
Jul 3, 2026	12:30 PM AEST	Session 1: NDIS claiming for direct services
Jul 3, 2026	3:30 PM AEST	Session 2: NDIS claiming for other services
Jul 6, 2026	12:30 PM AEST	Session 1: DVA claiming and billing
Jul 6, 2026	3:30 PM AEST	Session 2: Using HICAPS integrations for streamlined NDIS workflows
Jul 7, 2026	12:30 PM AEST	Session 1: Using SAH integrations for streamlined workflows

Note: This schedule may change and will be updated regularly. Please check this page for updates, we’ll notify you of any changes.

Q: How do I register?

A: You can sign up here to register yourself or your team. Meeting links will be sent to your provided email in the weeks leading up to each session. 

Q: Can I register multiple participants?

A: Yes. You can add participant names in the form, upload a list, or email your attendee list to hello@carevision.com

Q: How do I submit questions in advance?

A: Submit your questions in the sign-up form or email them to hello@carevision.com

Q: Who should attend?

A: Anyone looking to build their knowledge of CareVision and stay up to date with the latest features.

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