Troubleshooting
CareVision’s Knowledge Base
CareVision provides a Knowledge Base where you can find articles, step-by-step guides, troubleshooting resources, and tutorial videos to help you get the most out of CareVision products. The Knowledge Base is updated regularly, with new documentation ...
Track Your Support Tickets
Managing multiple support tickets can become overwhelming, especially when issues pile up or require follow-up. To help you stay organized, CareVision provides a dedicated section where you can easily track, sort, and manage all your tickets in one ...
Submit a Ticket to CareVision
CareVision aims to provide assistance so you can make the most of our platform and maintain smooth operations. We provide several ways for you to receive help quickly and easily. Submitting a ticket is one of the fastest ways to reach our support ...
Talk to Carly: CareVision’s AI Support Assistant
Carly is CareVision’s AI support assistant, designed to help you get instant answers to your questions at any time. By chatting with Carly, you can quickly resolve common issues, learn how to use features, and access helpful resources without waiting ...
Raise Ticket, Get Support: Making the Most of CareVision’s Help Tools
With CareVision, our aim is to ensure carers spend less time troubleshooting technical issues and more time focusing on what matters most: delivering quality care to clients. We offer support options including Knowledge Base, Raise a Request, Talk to ...
How to clear browser cache?
What is a cache? The term ‘cache’ refers to the portion of your hard drive dedicated to storing browser files that your browser thinks it may use again. Without this feature, your browser would operate more slowly since every website you opened would ...
Service Review Warnings and How to Resolve Them
Overview Manual approval of service bookings is done to verify the details of the booking before billing the client and paying the staff who rendered the service. However, there are instances where service bookings do not have the complete and ...
Using Browser Inspect Tool
OVERVIEW Occasionally, within the Carevision system, we encounter error messages that prompt uncertainty regarding potential missteps in our actions or processes. These instances necessitate a thorough examination to discern whether any procedural or ...
STATUS_BREAKPOINT Error
Overview We at CareVision know how valuable your time is and we don’t want you to experience STATUS BREAKPOINT web page errors which could potentially interrupt your daily work. In this short article, we are going to highlight some tips in order for ...
Request an Article or Guide
We are keen to know what you want to know more about? Let us know on chat or raise a ticket for an article or topic you would like covered in more detail. We have a team of technical writers and learning content creators keen for your suggestions.