How to Update Subsidy Rates
Subsidy rates must be updated to reflect the latest government-issued funding changes. As of 1 July 2026, new Support at Home rates apply.
This topic outlines how to manually update your billing category rates in CareVision to maintain accurate rate calculations.
Keywords: subsidy rate update, support at home rates, billing categories, update billing rates, rate effective date, government funding rates, billing setup, archived rate sets, active rate set update, subsidy rate management
Step 1. Navigate to Billing Categories
Go to Settings > Billing Categories.
In the Active Billing Categories section, click the Type column to display only Fees.
Step 2. Locate the Relevant Billing Category
Identify the applicable Support at Home billing category. Example: Support at Home – Level 1
Click Edit on the Active Rate Set
Step 3. Update the Rate Details
In the Amount Value field, enter the updated rate. Example: $30.16 for Support at Home Classification 1.
In the Effective From field, select 1 July 2026.
Click Save.
Step 4. Publish the Updated Rate
Click Publish.
Click Save again to confirm the rate update.
Step 5. Repeat for All Applicable Categories
- Repeat steps 2-4 for each Support at Home billing category requiring a rate update.
- Confirm all rates align with the government’s updated rate schedule effective 1 July 2026.
What Happens After the Update
The Active Rate Set will reflect the new rate effective from 1 July 2026
The previous rate will move to the Archived Rate Sets section
- Historical bookings will continue using the previous rate based on its original effective period
- New or updated bookings will apply the new active rate from its effective date
Note: CareVision is currently developing functionality that will allow your organisation to download active rates, update them, and upload the file to apply changes. We will provide updates once it becomes available.
This topic walked you through updating subsidy rates in the Billing Categories section. For more information about updating subsidy rates, contact the CareVision Support Team.
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