FAQ: Can I change a Staff Member's Check-in or Check-out
Answer:
The Visit Duration Line Item on Services allows you to pick how you are billing the client and paying the staff based on the time spent during a service.
Although you cannot change what was already logged as check-in and check-out, you can definitely use the time reported by staff after the service or add a custom time if the staff sent you their actual times via chat or message outside of the app.
We will keep the actual check-in and check-out for the records but you can definitely choose these options to customise the visit duration.
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