Understanding the Colour Codes on the Schedule Board

Understanding the Colour Codes on the Schedule Board

What are the colour codes on the Schedule Board?

The colour codes on the Schedule Board refer to how the bookings are presented in different colour tones and shades according to their booking status or user action on the scheduling page.

The colour of the bookings change after certain changes are made to the bookings.

Why are they needed?

The CareVision Management Portal's Teams Scheduling Area is where the Coordinators make arrangements for the Staff Roster. Once a Client Service is allocated and published, they are represented with different colours to easily spot bookings that require action. 

The colour codes make the Scheduling page neat and clean, and it's much easier for schedulers to find the differences between bookings as well as bookings in the same category. It greatly reduces the time the schedulers spent on coordinating the schedules and assigning appropriate carers to the bookings accordingly so that the clients' needs are matched with the carers' time and abilities.

Colour Guide

The colour codes for bookings with different status are listed below. The statuses include:
  1. Currently selected item - dashed pink outline
  2. Scheduled or planned item with no conflicts - solid pink background
  3. Filtered out by care manager or circle filter - solid dark grey background
  4. Suspended (client is on leave) - solid light grey background
  5. Cancelled - solid pink background with horizontal red lines
  6. Conflict (e.g. not enough travel time) - solid light orange background with dark orange biased lines
  7. Severe conflict (e.g. carer has multiple appointments at the time, carer isn't working at the time, carer lacks skill/qualification) - solid red background with dark red biased lines
  8. In progress - solid turquoise background
  9. Issue with delivery (more than 15 minutes early/late, more than 10% under/over time) - solid orange background
  10. Severe issue with delivery (more than 50% under/over time) - solid red background
  11. Carer did not check in - solid dark red background
  12. Delivered successfully - solid green background
  13. Cancelled and successfully not delivered - solid green background with horizontal red lines
  14. Shift Pattern - sky blue
  15. Booking was Published to a staff, then changed to Unscheduled - light orange
  16. Staff has Contract Hours - light green
  17. Staff is under 'Ordinary Work Schedule' schedule type - white
  18. Staff has no working schedule - dirty white
  19. Staff has activated 'AVAILABLE FOR EMERGENCY' in mobile app - light red
  20. Public Holiday - canary green


Below are the colours of the booking that have not yet been accepted:
  1. Booking is due within 4 hours - solid dark red background
  2. Booking is due within 4 to 24 hours - solid dark orange background
  3. Booking is due within 24 to 72 hours - solid mustard yellow background
  4. Booking is more than 72 hours away - solid lime background