Organisation Public Holdays & Suspend Careplans on Public Holiday
Organisation Public Holidays
This setting allows the organisation to select the time category that adheres to public holiday rules. This functionality grants users the flexibility to designate periods as public holidays according to their preferences or organisational requirements.

The recommended default setting is 'Public Holidays'

Whichever time block/s is chosen, will affect the Scheduling page.
Go to:
Settings > General Config > Organization Public Holidays
Suspend Care Plan on Public Holiday
This option sets how bookings will be treated if the booking duration is from a non-holiday into a Public Holiday, specifically, overnight bookings.
This is tied to the above setting: Organisation Public Holiday where admins can set what time block/s their organisation would like to set as a Public Holiday.
Bookings Starts Within Block
If the booking duration covered a a Public Holiday, but started on a non-Public Holiday, the booking will use the non-Public Holiday rate.
Booking Overlaps Block
If the booking duration covered a Public Holiday, and started on a non-Public Holiday, the booking will use the Public Holiday rate.
Related Articles
2026 Public Holidays Now Set Across All Organizations
2026 public holidays are now fully set across all organizations, ensuring that quoting, scheduling, and billing processes accurately reflect these dates. This update supports your organization’s future quoting needs for clients with services ...
Organisation Details, Time zone, and Logo
Steps Navigate to the SETTINGS module and Click on GENERAL CONFIG to open the page You will be able to locate Organisation Details, Logo, and Time Zone on the same page Organisation Details Users are able to enter/edit details such as the ...
Public Holidays in Scheduling Page
This setting will simply remove the visibility of Public Holidays being shown on the Teams Schedule Board. This can be configured through: Settings > General Config > Public Holidays in Scheduling. Let's illustrate this with an example using Anzac ...
Differences between Branch Hierarchy vs Single Branch with Departments
Overview This article will first go through the key concepts of Head Office, Branches, Departments, and Regions, it will analyse the relationship of them and the considerations to factor in when you decide which option is best for your organisation. ...
Employment Hero Integration Guide
The Employment Hero and CareVision integration streamlines payroll processing by automatically transferring employee data, such as timesheets and pay details between systems. Information syncs from CareVision to Employment Hero for employee records. ...
Request an Article or Guide
We are keen to know what you want to know more about? Let us know on chat or raise a ticket for an article or topic you would like covered in more detail. We have a team of technical writers and learning content creators keen for your suggestions.