Overview
The enhanced Scheduling page in Carevision offers a faster experience with only minor changes to the display compared to the previous version. This update ensures quicker loading times while maintaining a familiar interface, allowing users to efficiently manage and publish bookings.
This feature can only be enabled to your organisation from Carevision's end.
To activate this feature, please contact Support through the live chat.
Process Workflow
What's new?
New Scheduling Page
A revamped Scheduling Board is now available, offering an improved data-loading approach compared to the previous version.
Enhanced Loading Times
Shorter waiting times of the Scheduling Board after applying filters direct to the date range the user wants to view.
Improved User Experience
With faster loading, users can more easily navigate, allocate, and modify bookings or shifts.
Teams v1 vs Teams v2
While the rostering process remains unchanged, Teams v2 offers more reliable performance with minimal visible differences from v1.
Note that Teams v1 will still remain in the system and you can still use that to Roster
After Turning-on the Feature
A new option will appear on Schedules section of the Main Menu.
MAIN MENU >> SCHEDULES >> TEAMS V2
TEAMS V2 page
Publish A Booking
Process is the same with the original Teams Scheduling page.
Allocated and Published booking
What happens to the Published Bookings if there are changes in the Client Care Plan?
If any changes are made to the existing Care Plan, such as Duration, Start Time, or Additional Services, a confirmation window will appear after clicking the Save button. This window will prompt the user to verify how to proceed with the Published Bookings.
Impact of Care Plan Changes on Published Bookings
When there are changes to a client's Care Plan, the system will prompt users to take appropriate action regarding any published bookings that may be affected. Here’s how the process works:
RETAIN:
UPDATE:
CANCEL:
Processing Multiple Bookings
Additionally, if multiple bookings are impacted by a Care Plan change, the system allows users to process all affected bookings simultaneously using any of the options above. This feature ensures that the care delivered is always consistent with the latest Care Plan, providing flexibility and minimizing manual adjustments.
Service Review
The Service Review section in Carevision has been enhanced with a new filter feature, allowing for more precise verification and management of bookings. The available filter options include:
Published Bookings Only:
Both Unpublished and Published Bookings:
Unpublished Preloaded Care Plan Items Only:
Frequently Asked Questions
Question: What happens when a client has an existing Care Plan and a new quote is created using the same funding source and dates, but with changes or additional services?
Answer: When a new quote is generated under these conditions, the system will automatically preload the latest changes from the Care Plan, ensuring that the most up-to-date information is included.
Question: Why was the Service Review updated to display unpublished bookings?
Answer: The update was made to ensure that Preloaded Care Plan Items, which may include additional warnings, are visible during the service review process. This helps users address potential issues before finalizing the bookings.
Question: Can we enable or disable this feature ourselves in the future?
Answer: Yes, you will be able to control this feature yourself in the future. However, for now, please contact Carevision Support to manually enable or disable it for you.
Question: Will Teams v1 still be available?
Answer: Yes, Teams v1 will remain in the system, and you can continue to use it for rostering.
Question: What happens if two rosterers publish the same booking from v1 and v2 simultaneously?
Answer: Our duplicate detection system will immediately flag these bookings in real-time, preventing any conflicts or unwanted duplicates.