Job Offers
What is a Job Offer?
A Job Offer is an offer that is put out to multiple staff or contractors at once, with details of the job, giving them the option to accept the job or decline it. It is useful when trying to find last minute replacements for a service or to full a last minute request for service.
When a job offer is published the staff that it is offered to will see the offer on their mobile application, and if the offer is for a booking within 24 hours they can receive a notification. The staff or contractors can then accept or decline the job offer and the first one to do so will get the job. Once the job offer is accepted by one staff, others are not able to see the details but can see that they missed out on a job offer.
Precondition
Make sure that the Client is Active and have complete profile details
How to create a Job Offer?
Go to Schedules → Teams.
Select a booking from the Unscheduled area. Click the i button to expand the details regarding this booking and open the Scheduling Recommendations
Scroll to the very bottom and click the Publish a Job Offer button. Checkbox will be enabled before the names of each staff.
Check the checkbox of the desired staff that will get the job offer. This booking as a job offer can be given to a single or list of staff.
Close the window.
Click the Publish button from the upper right corner of the screen.
After the Publish button is clicked, a popup will appear displaying the changes made which are regarding the assigning of Job Offer. Click the Publish button to save the changes.
After the Publish button from the popup is clicked, the booking will be placed on the Job Offer section of Team Scheduling.
What are the colour shadings in Job Offer?
- Red - When the Job Offer is due in 4 hours and no one has accepted it yet.
- Dark Orange - When the Job Offer is within 4 to 24 hours and no one has accepted it yet.
- Light Orange - When the Job Offer is within 24 hour to 72 hours and no one has accepted it yet.
- Green - When the Job Offer is within 72 hours or longer and no one has accepted it yet.
What happens with the Job Offer is Published
When published the job offer becomes available to the selected staff members on the mobile application. They can see this on their calendar, but also on the newsfeed. Depending on the proximity of time to the booking when the job offer is published the staff or contractors it is offered to may receive a notification. In order for the staff to accept the job offer, he or she needs to click the Accept Job button.
After Accept Job button is clicked, this booking will now be assigned to the staff who accepted the job offer. For the staff member that accepted the booking the item will convert into a usual service booking. For the staff or contractors that missed out the job offer will convert to a missed job opportunity which they wont be able to view details of or accept.
The staff can also view first the details of the Job Offer before accepting it. Just click the View Details button.
The staff can have a detailed view of what a Job Offer is. If a staff member doesn't want the Job Offer, he or she can click the Reject button else click the Accept button if he or she wants to get that job.
Click the Confirm Job Acceptance button. The accepted Job Offer will be added as an additional booking after accepting it.
Completed Job Offer is A Job Offer that is accepted by the staff which is now the additional booking of the staff who accepted it. This job offer that became a booking of the staff has an existing check-in or check-out on it.
View the list of all Job Offers for an Organisation
Go to Actions → Job Offers.
Job Offers are displayed in this section.
What are different status for Job Offers?
These are
- Open - A Job offer that is newly assigned to staff from Schedules → Teams.
- Cancelled, - A Job offer that is cancelled using the Cancel button under the Actions column of the Job Offer.
- Allocated - A Job Offer that has been accepted by someone and is not allocated to a single individual to complete
- Completed - A Job Offer that was allocated and has now been completed
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