How to Create a News Article (with related Services, Form Formats, and Attachments)

How to Create a News Article (with related Services, Form Formats, and Attachments)

Why would you create news articles?

An organization can add articles or blog content, updates to policies and procedures and more on their system, which can then be accessed by staff or residents in the mobile app. Think of this as your content management system for your company, or we also like to think of it as your news board. For example - you post an article about social activities for next month, so you could put an expressions of interest form with the article. Residents or staff can click the article and complete the form, and you will have info about who wants to come, meal requirements etc.

Being able to do this is very beneficial, particularly for companies who need to update their company policies and procedure. For example, they may attach a company acknowledgement form T+C’s form.

Components of a news article

A news article usually consists the following components:
  1. Title - quick introduction of what the news article is about
  2. Subheading - helps end users better understand the article
  3. Details (main text & images)
    1. Images can be added, but only via hyperlinks. You can also play with the tools to make font bold, make a headline, add bullet points, and you can see the expected news display by using the Preview.
  4. Tags - help end users to better grasp the main focus of the news article
  5. Target audience - filter people who can view the articles
  6. Category - used as a filter on the Management Portal to only show articles in one group at a time
  7. Target list - further filter who can view the articles
  8. Related services - related services
  9. Form formats - related form formats
  10. Attachments
    1. Attachments can be images and even PDFs.

Steps to Create a News Article

1. Navigate to Community in the side bar.


2. Select the News section.


3. Click on Create News on the top-right side of the screen.


4. Populate appropriate and easy-reading Title and Subheading.


5. Add in Details as the content of the News Article.


6. You can further use the editing tool bar to add a headline, make font bold, add a strike-through, add bullet points, add a picture, and so on. After selecting the text, click on the effect or tool you would like to apply on the selected characters. Clicking on the bottom-right edge and dragging it will allow you to increase or reduce the size of the text box.

If you would like to add pictures in the middle of the article, please click on the image icon and paste the image hyperlink, as the system does not support uploading of photos in the middle of an article now.


The preview of the above text is shown as below:


7. After editing the content of the news article, you can add tags to help readers easily grasp the main focus of the article. After typing the tag, make sure you press enter to save the tag and keep adding more tags.




8. Select Target Audience that can view this news article, from Care Recipients, Family & Friends, Volunteer, and Organisation Staff.


9.Choose a Category from the dropdown list. The categories on the dropdown list are configured in Media Categories section in Settings. The categories are used as filters on the top-right side on the All News Articles page, next to the Create News button:




10. Choose a Target List from the dropdown list to specify the group of people whom you hope can view the article.

11. Add related Services if needed.


12. Add a Form Format to the news article from the dropdown list if needed.


13. You can also add Header Photo or Thumbnail Photo.


14. You can add files as well if you would like to by clicking on the Add Files button.


There is a limit of total size of the files. You can delete any files you have uploaded  by clicking on the bin icon on the left of the files.


15. After finalising the content, you can either click on the Save button to save it as a draft or the Publish button to publish the news article right away.



Viewing of Created News Articles

Viewing of Created News Articles on Management Portal

On the Management Portal, we can see both drafted news articles and published news articles.

If an article is only saved as a draft and not yet published, it's accessible on the All Draft News Updates page.


If an article has been published, it will be shown on the All Published News Updates page.


Viewing of Created News Articles on Mobile App

On the Mobile App, we can see published news articles only. Publish the draft article created just now, and open the Mobile App to check the content and compare it with the preview in creation.

1. Login and tap on the All Media section on Homepage.


2. Click on the news article you would like to view.


3. View the content of the news article.


It looks the same as the preview in creation.


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