Goal & Usage
Organisation can add content to the community modules and share them with the various members of the community. This can include content about services offerings for clients, news updates to engage teams, and policy or procedure content to ensure everyone is aware of your standards of practice.
In some cases it is relevant to gather feedback from these items of content, or have staff or clients sign off on acceptance of policies. If this is the case, you can link a form to an article or video and it becomes available in the article on the application. Some examples inlude:
- Policy Update - Attach a staff sign off / acceptance form
- News about an upcoming event - Attach an expression of interest form
- Resident Story - On an article about a resident (shared with their consent of course) add an form to nominate a resident story
- Team News - Attach a confidential feedback form.
Steps
Creation of New Article/news
1. In Management Portal, Navigate Community>{Organisation Name} News
2. On top right hand corner of the screen there is a "Create Button"
3. Complete all the required fields, then there is a "Form Format" field there you can click it and select the form formats that you want to be associate in the news or article. The user can select multiple form formats.
4. Click Save and Publish.
Editing existing Article/News
1. In Management Portal, Navigate Community>{Organisation Name} News
2. Select the article/news that you need to update.
3. On left side of the modal you can see a Form Format header, just collapse it and it will show all the selected form formats if any and you can select the form formats you want to add.
4. Click "Save" or "Save and Publish" on the upper right hand of the screen.
How it appears on the mobile