FAQ: How to setup Notifications in CareVision
FAQ: How to setup Notifications in CareVision
Answer:
Go to https://newportal.carevision.com/

Username and Password is the same as what you use in CareVision Management Portal

Click Settings

Click Notifications Settings

Type in the notification you are looking to enable

Let's say we are going to enable a notification in a mobile app.

Under Actions Column, click the pencil icon to set up notification

Set:
Notification Name desired
Channel - since we already opened the settings for mobile app notification, no need to make changes to this
Select Recipient Type - this is the permission the staff belongs to
Select Recipient - to further specify the people who will receive the notification from Recipient Type
Title - name of the Article
Content - name of the article or you can put a concise description, optional field.
Enable/Disable toggle - switch to turn on/off the notification
Once done with the setup, make sure to save by clicking UPDATE NOTIFICATION buton.

Once you publish an Article, the recipients should receive something like this:
Mobile App

If email notification is enabled:

Staff Newsfeed in Mobile App

Related article:
Related Articles
FAQ: How to Setup Social Groups in CareVision?
OVERVIEW Organisations that offer group programs to promote social and community participation will reap the benefits of CareVision's Social Groups module. CareVision allows the organisations to create social groups to cater to the care recipients' ...
FAQ: How to Setup Care Domain, Goals, Condition and Treatment Plans in CareVision?
FAQ: How to Setup Care Domain, Goals, Condition and Treatment Plans in CareVision? OVERVIEW It's important to have a conversation with your clients about their goals, what they would like to achieve, and how they would like to achieve their goals. ...
FAQ: Claims Management Dashboard
Q: Which values does the Claims Management Dashboard compare? Q: Which values does the Claims Management Dashboard compare? A: You can use the Claims Management Dashboard to reconcile CareVision-calculated claim values against government-calculated ...
FAQ: How to Access CareVision Sandbox Environment
Access Sandbox URL SANDBOX URL here - https://sandbox.portal.carevision.com/ Sandbox username and password is the same as the live/production one if CareVision did not execute resync. Production URL - https://webportal.carevision.com/clients Sandbox ...
FAQ: DEX Stage 3 Changes - CHSP Reporting
DEX Stage 3 introduces new CHSP reporting requirements from July 2026. The department is finalising updates after testing, with the new format scheduled to go live on 11 August 2026. Q: Do we need to configure anything in CareVision? A: Major system ...
Request an Article or Guide
We are keen to know what you want to know more about? Let us know on chat or raise a ticket for an article or topic you would like covered in more detail. We have a team of technical writers and learning content creators keen for your suggestions.