
You can customise the statement format with a Print Format. If you require any changes please reach out to our customer service team.

In order to utilise statements from CareVision your organisation needs to be using balance uploads effectively
When generating statements for clients it is important to understand the export options in order to decide on the best settings to use for your organisation. These are outlined below with some examples.
- The Export Settings should be the same or in line with your invoice export settings to ensure consistency. I.e. If you used an adjustment period override when doing the invoices in the period you are running the statement for you should do the same for the statement. The same applied to the settings relating to using applied billing categories, full replacements, or limiting to approved items only.
- The Limit to specified Outlet ID is important for HCP statements as it allows you to run a statement that just contains the HCP related charges in line with the applicable standards. If you have clients that receive combined services you may need or want to produce a statement for their different funding source types. To effectively do this your funding source types outlet ids should be set to HCP in line with the guides on our knowledgebase.
- Include Waived Fees - this is important setting to turn on for when you run the statements, as it ensures your statements include required references to the waived fees, and the funding is treated appropriately

Once you have generated the statement, lets have a look at what it contains and where the data on the statement comes from. On the image below we highlight each of the important items and explain them below.