Default Statement Format
You can customise the statement format with a Print Format. If you require any changes please reach out to our customer service team.
In order to utilise statements from CareVision your organisation needs to be using balance uploads effectively
When generating statements for clients it is important to understand the export options in order to decide on the best settings to use for your organisation. These are outlined below with some examples.
- The Export Settings should be the same or in line with your invoice export settings to ensure consistency. I.e. If you used an adjustment period override when doing the invoices in the period you are running the statement for you should do the same for the statement. The same applied to the settings relating to using applied billing categories, full replacements, or limiting to approved items only.
- The Limit to specified Outlet ID is important for HCP statements as it allows you to run a statement that just contains the HCP related charges in line with the applicable standards. If you have clients that receive combined services you may need or want to produce a statement for their different funding source types. To effectively do this your funding source types outlet ids should be set to HCP in line with the guides on our knowledgebase.
- Include Waived Fees - this is important setting to turn on for when you run the statements, as it ensures your statements include required references to the waived fees, and the funding is treated appropriately
Once you have generated the statement, lets have a look at what it contains and where the data on the statement comes from. On the image below we highlight each of the important items and explain them below.
- Statement Date is the date the statement was generated on
- Client ID is the CareVision ID of the client, to make it easy to lookup
- From and to date of the statement is the period covered by the statement
- Coordinator from the clients care plan is included on the statement and their work contact details, this is to help the client contact the coordinator if required
- Statement Summary
- Opening Balance Total - Will show the total of the opening balances
- Opening Balance Detail - Will show the most recent opening balance of each 'Balance Source' for the client from before the start date. If your client has a Services Australia balance and a Balance held by provider it will show as 2 different items here.
- Total Income
- Income Funding Detail will show the valid funding for the client in the period, including the number of days and the rate per day. You can have multiple funding sources in the period.
- Income Co Contribution Details - Funds In Deduct - These are nested under the relevant funding source, and will display the number of days and the rate per day in the period. If you have a funds in deduct, the subsidy in #4 will show the deduction of the days and rate.
- Income Co Contribution Details - Funds In Add - These are also nested under the relevant funding source, and will display the number fo days and the rate pr day in the period. These have no impact on the subsidy line in #4.
- Expenses Fees - This is the total of the fees charged or 'funds out' fees for the period
- Expenses Services - This is the total of the charges for TIME in the period
- Expenses Travel - This is the total of the charges of Call Out KM or Travel with client KM in the priod
- Expenses Goods - This is the total of all the charges for Manual Line Items n the period
- Expenses Others - These can be used to record other charges if appropriate to your organisation
- Closing Balance - This is the calculation of Opening Balance + Total Income - Total Expenses
- Detailed Transaction Report
- Contains all charges for services, travel, line items, invoices for the period
- Displays the quantity, cost per unit, GST if applicable and total for each item
- Fee Summary Table
- A summary of all fees for the client, the value, occurance, type, start date and end date, and if there is a waiver in place or not
- Each fee is grouped by the Funding Source applicable to them with the 1st column.
- Movements in Balance Table
- This table contains the balance table updates from the period, plus past relevant periods.
- Statement Footer
- Client Name
- Organisation Name from General Config
- Organisation Contact Number from General Config
- Organisation Address from General Config
- Generatd Date
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