Carevision Web Portal and Mobile App System Requirements

Carevision Web Portal and Mobile App System Requirements

Overview

To be able to achieve the full capabilities of the Web Portal, it is ideal to achieve the ideal requirement for the web portal work to its expectations and standard. 
Listed in below are the ideal and minimum requirements to be able to maximize the web portal:

Windows / Mac

Recommended

Specifications

Browser

Google Chrome Latest Version

Operating System

Windows 10 Pro or higher

RAM

32GB

Processor

Intel i7

Internet Speeds

150 MBPS or higher


Supported Specifications:

Supported

Specifications

Browser

Google Chrome, Microsoft Edge, Safari

Operating System

Windows 10 or Higher, Mac OS

RAM

16GB

Processor

intel i5 or higher, for Mac - a processor with an equivalent hardware capability

Internet Speeds

150 MBPS or higher


Mobile

Android

Carevision Mobile App is supported on Android version 11 onwards.

How to check Android version?

To check the Android version on your device, follow these steps:

Step-by-Step Guide:
  1. Open the Settings App:
    • Locate and tap the Settings app on your Android device. It usually looks like a gear icon.
  2. Scroll Down and Find "About Phone":
    • In the Settings menu, scroll down to the bottom and look for About Phone (or About Device). On some devices, it might be under System.
  3. Tap on "Software Information" or "Android Version":
    • Inside the About Phone section, look for Software Information or directly for Android Version.
    • On some devices, the version might be listed immediately in the About Phone section.
  4. Check Your Android Version:
    • The Android version will be displayed as Version 11.
Optional Step:
  • If you're curious about additional details, such as the Android security patch level or build number, these will typically be listed in the same section.
Quick Access (Varies by Device):
On some Android devices, you can quickly find the version by:
  • Opening Settings and searching for "Android version" in the search bar at the top.

iOS

Carevision Mobile app is supported on iOS 16 and onward.

As of January 2025, iOS 16 is compatible with the following iPhone models:

  • iPhone 8
  • iPhone 8 Plus
  • iPhone X
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE (2nd generation)
  • iPhone SE (3rd generation)
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max
  • iPhone 16
  • iPhone 16 Plus
  • iPhone 16 Pro
  • iPhone 16 Pro Max

Please note that while these devices support iOS 16, some features may require more recent hardware to function optimally.

For the most accurate and up-to-date information, you can refer to Apple's official support page:

Apple Support

To check the iOS version on your iPhone, iPad, or iPod touch, follow these steps:

Step-by-Step Guide:
  1. Open the Settings App:
    • Tap on the Settings app, which looks like a gray gear icon.
  2. Go to General:
    • In the Settings menu, scroll down and tap General.
  3. Select About:
    • In the General menu, tap About.
  4. Find the iOS Version:
    • Look for Software Version in the About section.
    • The version number (e.g., 16.3 or 17.0) will be displayed next to it.

Quick Tip:
  • On iOS 16 or later, you can search for "About" in the search bar at the top of the Settings app to go directly to the relevant page.


Alert
Supported specifications may limit or may not work properly on the first time for some functionalities under normal instances. It is recommended to have the recommended specifications to ensure that the Web Portal and Mobile App meet the customer satisfaction. Continuous improvement is implemented on the system to accommodate and ensure better user experience, as well.  


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